We, KLERTON FZ-LLC, a company organized and existing under the laws of the United Arab Emirates (“UAE”), with its registered address at P.O. Box 451442, Dubai, UAE, welcome you to our Site, application, and services. By using our platform, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

These Terms & Conditions outline the legal terms under which KLERTON or its relevant affiliated company sells products (“Products”) listed on this website (“Website”) to you. We adhere to international standards in distance-selling and e-commerce. For any concerns, please contact us at care@klerton.com.

Before using the Site, you must read and accept all the terms and conditions in this Terms of Service (“Terms”) and the Privacy Policy on our website. Use of any functionality of the Site makes you a user (“User”) and constitutes your acceptance of these Terms and all applicable laws. If these Terms conflict with any other documents, the Terms will control for the purposes of usage of the Site.

You may only use certain portions of the Site if you are a registered visitor, buyer, or seller. If you do not agree to be bound by these Terms and the Privacy Policy, you may not use the Site in any way.

General Terms

If any of these conditions are deemed invalid, void, or unenforceable, the court should endeavour to give effect to the parties’ intentions as reflected in the provision. The unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. From time to time, we may offer special promotional offers, which may or may not apply to your account. You agree to be bound by any additional terms and conditions for these special offers. Headings are for reference purposes only and do not limit the scope or extent of such section. The laws of the United Arab Emirates will govern these Terms and the relationship between you and us. The failure to act with respect to a breach by you or others does not waive the right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of these Terms. Except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms. These Terms constitute the entire agreement between you and us and govern your use of the Site, superseding any prior agreements with respect to the Site.

Country of Domicile

The Site is owned and represented by KLERTON FZ-LLC having its registered office at Dubai, UAE.

Laws and Jurisdiction

Any dispute or claim arising out of or in connection with this website shall be governed by the laws of the UAE.

Description of Services

We provide users with access to sales of lifestyle, luxury products and services online (the “service”). You are responsible for obtaining access to the site, and that access may involve third-party fees (such as internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the site.

Site Use

We grant you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site, and the framing of any Content available through the Site; uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by us to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by us.

Account Registration

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United Arab Emirates or other applicable jurisdiction. You also agree to provide true, accurate, current, and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current, or incomplete), or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.

Minors

Users under the age of 18 are prohibited from registering or transacting on this website.

Payment

Payments for our products or services on our website are processed securely by our payment provider. The cardholder must retain a copy of transaction records and Merchant policies. We accept Visa and MasterCard credit/debit cards in AED (or any other agreed currency).

Order Process

By placing an order, you confirm your intent to enter into a contract with us. Orders are placed by clicking the Confirm Order button at checkout. You will receive an email confirming receipt and order details. Our acceptance of your order occurs only upon receipt of full payment. You can track your orders by logging into our Website.

If we cannot supply the Products, we will inform you and provide a full refund if payment has been made.

Order Cancellation

We reserve the right to cancel any order if:

The customer requests cancellation.

The shipping address provided is incorrect or incomplete.

The order is out of stock.

Delivery / Collection

We process orders for delivery or collection within permitted countries. You may choose delivery to your address or collection from a designated store. Delivery charges and timescales vary based on the Products, service selected, and delivery address.

We aim to deliver or make the Products available for collection by the estimated date in our order confirmation email. If we cannot meet this date, we will provide a revised estimate. You must collect orders within 7 days of notification, or we may cancel the order and process a refund.

If no one is available at the delivery address, our delivery company will arrange re-delivery. Products will only be left with a third party with your express authority.

Risk of loss or damage to the Products passes to you upon delivery or collection. We are not liable for delays or failures beyond our control.

Promotional Offers

Promotional offers may have specific terms and conditions and may be time-limited. Offers cannot be combined with other promotions unless stated. We reserve the right to amend or terminate promotions without notice. Coupon codes are valid for one use per order.